REB judge

Mary O’Carroll

Head of Legal Operations,
Technology and Strategy,

Mary Shen O’Carroll is the Director of the Legal Operations, Technology and Strategy team at Google, where she is responsible for overseeing key aspects of financial performance management, outside counsel management, systems/tools, and internal operations.

Since coming to Google in 2008, Mary has been responsible for developing Google’s Legal Operations organisational structure and centralising operations for an international department.

During her tenure at Google, Mary has been recognised by the American Bar Association (ABA) in its Women of Legal Tech 2018 and Legal Rebels in 2016, by Fastcase as a winner in the Fastcase 50 award in 2017, and by Legaltech News as Legal Department Operations Director of the Year in 2016.

Prior to joining Google, Mary served as Profitability Manager for Orrick, Herrington & Sutcliffe LLP, where she led firm-wide profitability improvement initiatives by advising leadership on ways to monitor and improve practice management, client management and operations. Earlier, Mary was an investment banker working on M&A and private equity deals and a strategic management consultant advising pharma/biotech companies as well as US-China businesses.

Mary is also a passionate leader pushing forward disruptive technology and processes designed to change the future of the legal industry. To support that agenda, she is a leader of the Corporate Legal Operations Consortium (CLOC), whose mission is to help legal operations professionals and other core corporate legal industry players (e.g. tech providers, law firms, LPOs, law schools, etc) optimise the legal service delivery models needed to support the needs of small, medium and large legal departments.

Mary earned a BS in Business Administration from the Haas School of Business at the University of California, Berkeley.

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