The future of legal practice should be designed by lawyers

Technology is changing the way legal work is delivered, but the future of legal practice cannot be designed by technology alone. Lawyers and professionals who understand the work best play a critical role in deciding where technology creates value, where human judgement remains essential, and how new workflows should operate.

In this session, we will explore what it means for lawyers to become architects of their own practices. From distinguishing generative AI from deterministic workflow automation to identifying the perspectives needed to design meaningful change, we will examine how firms can move beyond selecting tools and start redesigning the work itself.

Join us for a deep dive into:

• The role of professional expertise in shaping technology and practice design.
• Designing workflows around the work, rather than starting with a product.
• Where AI assistants add value and where repeatable, rules-based processes matter.
• Bringing lawyers, operators, support teams, and clients into implementation.
• How to build implementation capability without needing to code.
• Moving from waiting for certainty to building, testing, and improving now.