Why lawyers buy AI, but don't use it – and what changes once they do

AI adoption is accelerating across law firms and legal departments, but buying an AI tool does not necessarily translate into meaningful day-to-day use. For lawyers, trust is a particular challenge: professional training encourages scepticism, while responsibility for the quality and accuracy of legal advice ultimately remains with the practitioner.

In this session, we will explore the gap between AI adoption and genuine usage (and what changes when lawyers begin to trust and use these tools effectively). Discover what good AI adoption looks like in practice: using AI to handle repetitive work, verifying its outputs, and creating more time for the judgement and expertise that lawyers bring to their work.

Join us for a deep dive into:

• Why lawyers remain cautious about AI, even after firms have invested in it.
• What it means to use AI well, from verification and oversight to offloading routine work.
• How effective AI adoption can shift lawyers' time towards higher-value judgement and expertise.
• Moving beyond AI purchasing to building genuine, sustainable usage across the firm.
• How AI adoption can generate reliable data about how legal work is actually performed.
• Using better data to inform fixed-fee pricing, alternative fee arrangements, and the economics of legal practice.