WOMEN’S LEGAL SERVICE QUEENSLAND (WLSQ) has received a helping hand from Konica Minolta in its efforts to provide legal support for women and children affected by domestic violence, with the technology company giving the nonprofit organisation a range of document solutions to help it improve the efficiency of its services. 

The paper-intensive nature of legal matters, and the number of women WLSQ helps every day, mean the organisation prints, photocopies, and scans thousands of documents every week. Yet until two years ago, the service only had one ageing photocopier that jammed and was unreliable. 

Women often arrive at the centre with a suitcase full of paperwork from ongoing matters. To help them, the lawyers need copies of everything relevant. Sometimes they need to copy evidence, and in many cases, the original documents aren’t in perfect condition, so it’s essential to be able to make photocopies and scans that are as clear and readable as possible.

The centre also needed a machine that was reliable and could handle the volume of work required. 

To address this need, Konica Minolta supplied WLSQ with two bizhub C452 multifunction devices, replacing the organisation’s single, ageing machine. The company also provides managed print services, which includes all machine maintenance, toner, and other consumables, and removes the burden of device management from WLSQ.

The new multifunction devices let WLSQ print and copy reliably without needing someone to constantly monitor the machine and unblock paper jams. This saves a significant amount of time, making the service more productive.

“The machines are ideal for a law practice because they include security features like PDF encryption, the need to enter a PIN to collect printouts, and copy security, which prevents unauthorised copying.” Konica Minolta has maintained an ongoing relationship with the WLSQ to help raise awareness around the prevention of domestic violence.