Prior to joining MacGillivrays, Sylvester spent eight years in the IT sector and 13 years in the legal industry where she worked at LexisNexis assisting clients in conducting legal research. More recently, she practiced as a solicitor in commercial, litigation and employment law and lectured on the topic of online legal research for the Queensland Law Society.

As knowledge manager at MacGillivrays, Sylvester will organise CLE training, ensure precedents are up-to-date and assist in the editing of client information bulletins.