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Aus law firms getting most corporate factors right
The 2018 Legal Firm of Choice Report has revealed legal professionals’ corporate perception of their own firms, showing individuals are reasonably satisfied with the corporate environments in which they work while also highlighting areas where Australian firms could improve.
Grace Ormsby
Momentum Intelligence, in partnership with Lawyers Weekly, has produced the fourth annual Legal Firm of Choice Report, providing an insight into the recruitment market and determining what internal and external factors make lawyers want to switch firms.
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Surveyed legal professionals were asked to rate how they feel their firm performs on corporate factors, across governance, client base, IT and technology, administrative support, innovation, culture, reputation and communication.
At an overall level, this data “gives an indication of the areas in which the legal industry in general is seen by its members as performing well, and areas that are lacking,” the report says.
A majority of respondents indicated the firms in which they currently work are performing well across each of the eight areas surveyed.
The highest satisfaction was evident in perception of established client base, where 87 per cent of respondents described their firm’s established client base as very good or good.
Reputation had the next highest perception rating, with 85.4 per cent of legal professionals responding that their firm has a very good or good reputation.
Firm culture came in third, with over 78 per cent of responses signaling their firm was good or very good in this regard.
Interestingly, culture had the highest number of very good responses in the corporate factors surveyed than any other factor, at 54 per cent.
Established client base, reputation and culture all had average ratings that were higher than four (benchmarked as ‘good’) as a result of the responses, putting them securely above ‘good’ as an average rating.
The remaining five areas all had ratings below four, nestling them between ‘average’ and ‘good’ average perceptions.
IT/technology resources came out with the lowest average responses with 14.1 per cent of legal professionals indicating their firm is poor or very poor when it comes to technology.
Not far behind, innovation (13.7 per cent) and communication (11.9 per cent) also had higher proportions of poor or very poor responses.
The report suggests, “as a whole, the legal industry has room for improvement in the way that technology is used and implemented within firms.”
If you would like to purchase the Legal Firm of Choice Report, please contact Michael Johnson via
