In the legal profession, technical expertise is non-negotiable. You can’t succeed without knowing your statutes, your precedents, and your procedure. But there’s another skillset that often gets sidelined in favour of billable hours and black-letter law — one that can make or break your ability to lead, influence, and thrive in the profession. That skillset is emotional intelligence (EQ).
And here’s the thing: for lawyers, EQ isn’t just a “nice-to-have.” It’s a critical success factor that shapes your relationships, your career trajectory, and even your personal wellbeing.
Legal work is inherently human. Every matter involves people — whether they’re clients, opposing counsel under pressure, or colleagues juggling competing priorities. EQ is the skill that allows you to navigate those relationships with awareness, empathy, and resilience.
At its core, EQ involves four key components:
Self-awareness – Recognising your own emotions and understanding how they impact your behaviour.
Self-regulation – Managing your emotional responses, especially under stress.
Social awareness – Reading the emotional currents in a room and picking up on non-verbal cues.
Relationship management – Building rapport, resolving conflict, and inspiring trust.
Lawyers with high EQ can read a tense negotiation room, sense when a client isn’t telling the whole story, and de-escalate situations before they spiral. Those without it? They often find themselves blindsided by conflict, misunderstood by colleagues, or alienating clients without realising it.
Universities do a brilliant job of honing analytical thinking but offer little in the way of emotional skills development. This creates a blind spot.
Many lawyers enter practice thinking technical excellence alone will carry them forward — and it works for a while. But as careers progress, the demands change. Senior roles require influence, persuasion, and team leadership. At that point, a lack of EQ becomes painfully obvious.
I’ve coached countless lawyers who are technically brilliant but struggling in their roles because they can’t adapt to interpersonal challenges. One was a special counsel on track for partnership, but their blunt communication style left a trail of bruised relationships. Another was a GC whose inability to manage stress led to burnout and high turnover in their team. In both cases, technical skill wasn’t the issue — EQ was.
The good news is that emotional intelligence isn’t fixed. You can develop it with the same intentionality you bring to learning a new area of law.
Here are some starting points:
Seek honest feedback – Ask colleagues how they experience you in meetings, negotiations, and client interactions. Listen without defensiveness.
Observe before you respond – In difficult situations, pause for three seconds before speaking. This small habit interrupts reactive patterns.
Practice empathy – In every conversation, ask yourself: What might this person be feeling right now?
Build stress resilience – Use mindfulness, exercise, or reflective journaling to help regulate emotional responses under pressure.
In a profession saturated with high performers, EQ can be the differentiator that gets you noticed — and keeps you there. Clients remember how you made them feel just as much as the legal outcome. Colleagues are more likely to collaborate with someone they trust and respect. Leaders promote those who can inspire and unite teams.
In other words, EQ isn’t a soft skill; it’s a strategic skill. The lawyers who master it aren’t just better at their jobs — they build more sustainable, fulfilling careers.
We’ve all worked with the lawyer who can silence a room with their knowledge but alienate everyone in it with their approach. Don’t be that lawyer. Your legal skills will open the door, but your emotional intelligence will determine how far you go once you’re inside.
If you’re curious about how to build your emotional intelligence and integrate it into your legal practice, I offer one-on-one coaching for lawyers and legal leaders. Together, we can uncover your EQ strengths, address your blind spots, and create strategies to help you lead with both competence and connection.
If you’re ready to build emotional intelligence into your leadership toolkit, let’s talk. DM me or email