InfoTrack leads the profession on AML/CTF readiness: A roadshow for 2026 and beyond

By Lee Bailie, COO, InfoTrack

The next chapter of legal practice in Australia will be defined not just by technology, but by trust. As the AML/CTF Tranche 2 mandates approach in 2026, every firm will face the same challenge: how to transform compliance from a regulatory burden into a competitive strength.

This isn’t simply about ticking boxes or keeping pace with regulators. Building a profession where compliance is seamless, client-grade and operationally sound will in turn deliver more confidence to clients, resilience to firms, and broader market credibility.

At InfoTrack, we see this moment as an opportunity. That’s why we are committing to an integrated AML/CTF solution that scales with firms and strengthens practice at every stage. And it’s why we’re hitting the road: meeting lawyers and conveyancers where they work, so that together we can reimagine compliance as an advantage, not a distraction.

Where InfoTrack is focused

Our investment is guided by one principle: compliance should strengthen your practice, not slow it down. To that end, we’ve built our AML/CTF offering around four commitments:

• A connected AML/CTF workflow, end-to-end
  From onboarding and due diligence to disclosure and record-keeping, our solution lives where your teams already work. No more juggling parallel processes.

• Scale and reliability today
  Thousands of CDD checks already flow through the InfoTrack ecosystem every day. This means your firm benefits from proven throughput, constant hardening, and real-world resilience.

• Designed for the whole matter team
  A single, logical flow that connects practitioners, clients, and suppliers, reducing hand-offs, cutting cycle time, and boosting collaboration.

• Roadmap aligned to Tranche 2
  We’re tracking the regulatory horizon so leaders can invest confidently now without worrying about rework or costly system overhauls later.

What “lean on your provider” looks like

Technology vendors need to be more than box-tickers, we must be accountable for outcomes. Here’s what that looks like in practice:

1. Hold us accountable for outcomes, not features. Ask for measurable reductions in onboarding time, exceptions, and re-work, not just another checklist of tools.

2. Insist on embedded, auditable steps. Compliance shouldn’t sit outside your matter. It should be timestamped, permissioned, and report-ready.

3. Standardise the “happy path,” manage the exceptions. Templates and default rules do the heavy lifting, freeing specialists to focus where nuance is needed.

4. Make the client experience a compliance asset. Intuitive ID checks, secure document handling, and clear instructions reduce support burden and build client trust.

5. Plan for scale and change. Choose providers who can demonstrate both current throughput and a clear roadmap aligned to Tranche 2.

Why this matters now

The heat from regulators is only going to increase. Firms that operationalise AML/CTF as part of business-as-usual, rather than scramble once a year, will claim a competitive edge on three fronts:

• Lower risk through standardisation and transparency.

• Lower cost-to-serve by streamlining workflows and cutting wasted effort.

• Higher client confidence thanks to professional, seamless compliance interactions.

At InfoTrack, we challenge firm leaders to see their providers as force multipliers, not just another system to manage. That challenge holds truer than ever today.

The takeaway for the industry

If you’re leading or working within a practice, here are the questions, and actions, that matter most right now:

• Ask better questions. “Show me how this removes steps from my fee-earners’ day.” “Show me the audit trail.” “Show me how we’ll scale when volume doubles.”

• Prioritise adoption, not just procurement. A solution only works when it becomes part of your team’s daily rhythm.

• Start where the risk is highest. Onboarding, verification, funds handling, disclosure, and reporting, these are the pressure points that need attention first.

InfoTrack’s commitment

Our commitment is simple: we’ll keep doing the hard integration work, pressure-testing scale, and publishing practical guidance so AML/CTF compliance becomes a confident, client-grade experience, not a drag on your matters.

And we want to make this real for your firm. That’s why our AML/CTF Roadshow will bring practical insights, demonstrations, and conversations directly to practitioners across Australia.

If you’d like to start sooner, register your interest in attending our upcoming 2026 AML/CTF roadshow: https://shorturl.at/WJLnA

Together, let’s turn compliance into confidence.