Been called in for a meeting, have your shoes shined, hair combed, but still wondering how to find the right way to answer behavioural questions in an interview? Our experts give you the lowdown on the best approach.
Behavioural interviewing is used to determine a candidate's ability to act appropriately while achieving a desired result.
A behavioural interview gives you the opportunity to demonstrate why you are suited to a role. Rather than merely telling the interviewer what you would do in a situation, you must describe in detail how you handled a past situation.
A successful technique used to answer behavioural questions is known as the "STAR" technique:
Situation/Task: Describe a specific situation or task that you accomplished. This situation can be from a previous job or a volunteer experience.
Action: Describe the action you took and be sure to keep the focus on you. Even if you are discussing a group project, describe what you did - not the team.
Results: What happened? How did the event end? What did you accomplish? What did you learn?
With Melina Somas, senior consultant, Mahlab Recruitment (NSW)