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Middletons wins bid for Shell deal

Middletons wins bid for Shell deal

An Australian law firm has scooped work on the retail technology upgrade deal for Shell.

MIDDLETONS has advised Shell International Petroleum Company Limited, an affiliate of Royal Dutch Shell plc, in completing the next phase of its retail technology upgrade for its Global Site System Project (GSSP). 


The first phase of GSSP involves the upgrade of Shell’s retail software at more than 4,000 retail sites, which impact 12 markets, around the world. The second phase relates to the procurement of point of sale hardware to Shell retail markets throughout Europe, Asia and Africa. 


Middletons assisted Shell in all stages of the first and second phases, from helping draft Shell’s requests for proposal, drafting the GSSP hardware master agreements and schedules and conducting face to face negotiations with multiple vendors in London. 

Middletons advised Shell on significant vendor integration and implementation issues across the affected markets.


Siw Hendriks, head of legal IT at Shell, said from Sweden that the contract was awarded following a rigorous selection process by Shell, run over the past nine months. 

The program will be rolled out over the next five years and will benefit a significant proportion of Shell's retail estate, she said. 

Middletons provided legal support from the outset of the project and have played a key role in shaping the deal, she said, identifying and mitigating risk, and negotiating and finalising all contractual documentation. 


Lead partner, Dudley Kneller, from the technology and communications group in Melbourne commented that “we are obviously very pleased to have been able to assist Shell with this next phase of GSSP". 

Kneller said the transaction was challenging with negotiations running over several months with multiple vendors in different countries. "We worked with a number of Shell stakeholders across multiple time zones and it was critical to properly understand Shell's business and operational requirements across its retail network.” 

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