find the latest legal job
Senior Associate - Litigation & Dispute Resolution
Category: Litigation and Dispute Resolution | Location: Melbourne CBD & Inner Suburbs Melbourne VIC
· Come work for a firm ranked in Lawyers Weekly Top 25 Attraction Firms
View details
Associate - Workplace Relations & Safety
Category: Industrial Relations and Employment Law | Location: Brisbane CBD & Inner Suburbs Brisbane QLD
· Employer of choice · Strong team culture
View details
Freelance Lawyers
Category: Banking and Finance Law | Location: All Perth WA
· Freelance opportunities through Vario from Pinsent Masons
View details
Freelance Lawyers
Category: Other | Location: All Adelaide SA
· • Qualified lawyer with a strong academic background
View details
Freelance Lawyers
Category: Other | Location: All Melbourne VIC
· • Qualified lawyer with a strong academic background
View details
‘Arrogant’ firms warned against hoarding information

‘Arrogant’ firms warned against hoarding information

Ugur Nedim

Firms unwilling to embrace transparency and share legal information with the public are likely to suffer in coming years, the head of a boutique firm has warned.

Sydney Criminal Lawyers principal Ugur Nedim believes openness and transparency will prove to be the key to winning new business in the era of social media.

The firm has taken a radical approach to information in recent years, launching 24-hour assistance over phone and Facebook as well as an app providing free access to legal information and court updates.

Mr Nedim suggested all firms – criminal and otherwise – were beginning to see the value in public dissemination of information.

“Transparency, accountability, sharing knowledge, accessibility, responsiveness – all of these things are the way of the future,” he said.

“Law firms – even criminal law firms, which are traditionally a little backwards – are catching on now.”

In his view, firms that closely guard their legal knowledge are unlikely to win their clients’ trust.

“There's a transition from the traditional model, of keeping your cards close to your chest and maintaining an air of mystique, to sharing information,” he said.

“It's clear to me that the public in this day and age, with social media, want people who are responsive and will lean towards people who are open with communication. The firms that are traditionalists will be left behind.”

He warned a closed door approach may hamper future business growth.

“They're not going to grow and they're not going to have a strong client base in the future,” he said.

Since launching its digital strategy three years ago, the firm has seen its case load grow from around 300 cases a year to more than 1,500.

“A lot of that is as a result of us giving out legal information, being present and interacting with the community,” Mr Nedim said.

“Lawyers are not exactly the most loved profession around. But when the public sees that you're sharing information – not just acting arrogantly – they trust you and will come to your firm.”

While some critics might fear that openly sharing information may make the lawyer obsolete, Mr Nedim rejects this idea.

“I don't think people should think that sharing information is going to diminish your worth or somehow detract from your ability to provide your services. Over the last few years, I've found it's the opposite.”

Sydney Criminal Lawyers has also offered fixed fee criminal services since 2004, with all prices for services clearly listed on their website.

“The trend now is towards fixed fees, but we've been doing it for more than a decade,” Mr Nedim said. “What we're trying to do now is lead the way.”



Like this story? Read more:

QLS condemns actions of disgraced lawyer as ‘stain on the profession’

NSW proposes big justice reforms to target risk of reoffending

The legal budget breakdown 2017

‘Arrogant’ firms warned against hoarding information
lawyersweekly logo
Promoted content
Recommended by Spike Native Network
more from lawyers weekly
Oct 20 2017
Podcast: One of law’s most infamous alumni – in conversation with Julian Morrow
In this episode of The Lawyers Weekly Show, Melissa Coade is joined by The Chaser’s Julian Morrow....
Oct 20 2017
High Court overturns ‘excessive’ anti-protest legislation
Bob Brown’s recent victory in the High Court over the Tasmanian government was a win for fundament...
Oct 20 2017
Changes to Australian citizenship laws blocked
Attempts to beef up the requirements to obtain Australian citizenship were thwarted this week, after...
Allens managing partner Richard Spurio, image courtesy Allens' website
Jun 21 2017
Promo season at Allens
A group of lawyers at Allens have received promotions across its PNG and Australian offices. ...
May 11 2017
Partner exits for in-house role
A Victorian lawyer has left the partnership of a national firm to start a new gig with state governm...
Esteban Gomez
May 11 2017
National firm recruits ‘major asset’
A national law firm has announced it has appointed a new corporate partner who brings over 15 years'...
Nicole Rich
May 16 2017
Access to justice for young transgender Australians
Reform is looming for the process that young transgender Australians and their families must current...
Geoff Roberson
May 11 2017
The lighter side of the law: when law and comedy collide
On the face of it, there doesn’t seem to be much that is amusing about the law, writes Geoff Rober...
May 10 2017
Advocate’s immunity – without fear or without favour but not both
On 29 March 2017, the High Court handed down its decision in David Kendirjian v Eugene Lepore & ...