find the latest legal job
Corporate Counsel and Company Secretary
Category: Generalists - In House | Location: Newcastle, Maitland & Hunter NSW
· Highly-respected, innovative and entrepreneurial Not-for-Profit · Competency based Board
View details
Chief Counsel and Company Secretary
Category: Generalists - In House | Location: Newcastle, Maitland & Hunter NSW
· Dynamic, high growth organisation · ASX listed market leader
View details
In-house Projects Lawyer | Renewables / Solar | 2-5 Years PQE
Category: Generalists - In House | Location: All Australia
· Help design the future · NASDAQ Listed
View details
Insurance Lawyer (3-5 PAE)
Category: Insurance and Superannuation Law | Location: Brisbane CBD & Inner Suburbs Brisbane QLD
· Dynamic organisation ·
View details
Legal Counsel
Category: Corporate and Commercial Law | Location: North Sydney NSW 2060
· 18 month fixed term contract · 3-5 years PQE with TMT exposure
View details
Aussie firms embrace LPO

Aussie firms embrace LPO

Outsourcing of legal processes is well underway in Australia, with small to mid-tier firms the most vocal proponents of its cost saving and efficiency advantages.International LPO provider…

Outsourcing of legal processes is well underway in Australia, with small to mid-tier firms the most vocal proponents of its cost saving and efficiency advantages.

International LPO provider Exigent, who lists amongst its UK clients Pinsent Mason, Eversheds and Lovells, has taken a softly, softly approach in the Australian market, but has now built up an impressive client list which includes Herbert Geer, Lavan Legal and Swaab Attorneys.

However, not all of Exigent's Aussie clients are ready to go public. Sensitivity about the outsourcing issue is most apparent in the top tier, and one of three directors of Exigent, Nicola Stott, said that a "Big Six" firm in Australia did not want to be named publicly as a client.

Swaab Attorneys CEO Bronwyn Pott said the firm's foray into outsourcing arose purely out of need, but has since developed into a long-term flexible resourcing strategy.

"We had 1.5 WPOs but the work was very 'lumpy' and it was difficult to resource the function without an awful lot of flexibility on behalf of the operators ... paying for a service on a 'pickup / putdown' basis had a lot of appeal," she said.

Lavan Legal managing partner Greg Gaunt doesn't see any significant cost benefit in outsourcing legal document production and proofreading to Exigent, but he believed the service provided is often of a higher standard than is produced internally.

"Cost isn't the prime determinant for us. It's that other advantage that you can get it done out of hours and you can get it done with pretty good accuracy," he said.

Herber Geer managing partner Bill Fazio credited the 24-hour capability of external providers as the main driver for his firms' decision to outsource.

"We're excited by the potential to have this kind of as on call available support and also the fact that's it's available 24-7 does make sense for a business of our size that can't justify having those resources at 24-7 ourselves," he said.

"It is early days - we've had some successes and some glitches but that would be expected."

-Laura MacIntyre

For an in-depth look at the IPO outsourcing experiences of Australian law firms, click here to read the feature article from our Best Practice supplement.

Like this story? Read more:

QLS condemns actions of disgraced lawyer as ‘stain on the profession’

NSW proposes big justice reforms to target risk of reoffending

The legal budget breakdown 2017

Aussie firms embrace LPO
lawyersweekly logo
Promoted content
Recommended by Spike Native Network
more from lawyers weekly
LCA president Fiona McLeod SC
Aug 17 2017
Where social fault lines meet the justice gap in Aus
After just returning from a tour of the Northern Territory, LCA president Fiona McLeod SC speaks wit...
Marriage equality flag
Aug 17 2017
ALHR backs High Court challenge to marriage equality postal vote
Australian Lawyers for Human Rights (ALHR) has voiced its support for a constitutional challenge to ...
Give advice
Aug 17 2017
A-G issues advice on judiciary’s public presence
Commonwealth Attorney-General George Brandis QC has offered his advice on the public presence of jud...
APPOINTMENTS
Allens managing partner Richard Spurio, image courtesy Allens' website
Jun 21 2017
Promo season at Allens
A group of lawyers at Allens have received promotions across its PNG and Australian offices. ...
May 11 2017
Partner exits for in-house role
A Victorian lawyer has left the partnership of a national firm to start a new gig with state governm...
Esteban Gomez
May 11 2017
National firm recruits ‘major asset’
A national law firm has announced it has appointed a new corporate partner who brings over 15 years'...
opinion
Nicole Rich
May 16 2017
Access to justice for young transgender Australians
Reform is looming for the process that young transgender Australians and their families must current...
Geoff Roberson
May 11 2017
The lighter side of the law: when law and comedy collide
On the face of it, there doesn’t seem to be much that is amusing about the law, writes Geoff Rober...
Help
May 10 2017
Advocate’s immunity – without fear or without favour but not both
On 29 March 2017, the High Court handed down its decision in David Kendirjian v Eugene Lepore & ...