find the latest legal job
Corporate and Commercial Partner
Category: Corporate and Commercial Law | Location: Adelaide SA 5000
· Adelaide CBD · Join a leading Adelaide commercial law firm
View details
Freelance Project Finance Lawyers
Category: Other | Location: All Australia
· Vario are looking for freelance lawyers with experience in project finance ideally within the renewable energy sector
View details
Vario Freelance Lawyers
Category: Construction Law | Location: All Australia
· We are looking for lawyers who appreciate the endless possibilities that a freelance career can offer.
View details
Freelance Construction Lawyers
Category: Construction Law | Location: All Melbourne VIC
· We are looking for construction lawyers who appreciate the endless possibilities that a freelance career can offer.
View details
Banking Associate - 1-6PQE - Allen & Overy
Category: Banking and Finance Law | Location: United Kingdom
· Banking Associate - 1-6 PQE - Allen & Overy
View details
Aussie firms embrace LPO

Aussie firms embrace LPO

Outsourcing of legal processes is well underway in Australia, with small to mid-tier firms the most vocal proponents of its cost saving and efficiency advantages.International LPO provider…

Outsourcing of legal processes is well underway in Australia, with small to mid-tier firms the most vocal proponents of its cost saving and efficiency advantages.

International LPO provider Exigent, who lists amongst its UK clients Pinsent Mason, Eversheds and Lovells, has taken a softly, softly approach in the Australian market, but has now built up an impressive client list which includes Herbert Geer, Lavan Legal and Swaab Attorneys.

However, not all of Exigent's Aussie clients are ready to go public. Sensitivity about the outsourcing issue is most apparent in the top tier, and one of three directors of Exigent, Nicola Stott, said that a "Big Six" firm in Australia did not want to be named publicly as a client.

Swaab Attorneys CEO Bronwyn Pott said the firm's foray into outsourcing arose purely out of need, but has since developed into a long-term flexible resourcing strategy.

"We had 1.5 WPOs but the work was very 'lumpy' and it was difficult to resource the function without an awful lot of flexibility on behalf of the operators ... paying for a service on a 'pickup / putdown' basis had a lot of appeal," she said.

Lavan Legal managing partner Greg Gaunt doesn't see any significant cost benefit in outsourcing legal document production and proofreading to Exigent, but he believed the service provided is often of a higher standard than is produced internally.

"Cost isn't the prime determinant for us. It's that other advantage that you can get it done out of hours and you can get it done with pretty good accuracy," he said.

Herber Geer managing partner Bill Fazio credited the 24-hour capability of external providers as the main driver for his firms' decision to outsource.

"We're excited by the potential to have this kind of as on call available support and also the fact that's it's available 24-7 does make sense for a business of our size that can't justify having those resources at 24-7 ourselves," he said.

"It is early days - we've had some successes and some glitches but that would be expected."

-Laura MacIntyre

For an in-depth look at the IPO outsourcing experiences of Australian law firms, click here to read the feature article from our Best Practice supplement.

Like this story? Read more:

Book commemorates diamond milestone for WA law society

QLS condemns actions of disgraced lawyer as ‘stain on the profession’

NSW proposes big justice reforms to target risk of reoffending

Aussie firms embrace LPO
lawyersweekly logo
Promoted content
Recommended by Spike Native Network
more from lawyers weekly
Debate rises over Victorian judiciary attack
Debate rises over Victorian judiciary attack
The Victorian Bar has become the latest to go on record condemning recent political attacks on the V...
Michelle Quigley QC
Vic Barrister who helped stop major heritage redevelopment joins Supreme Court
Michelle Quigley QC, who assisted a coalition to oppose the redevelopment of St Heliers villa estate...
Building, construction
Building for NSW coroner’s complex slated for early 2019
Efforts to relocate the state coroner’s facilities from Glebe to Lidcombe are on track, according ...
Allens managing partner Richard Spurio, image courtesy Allens' website
Jun 21 2017
Promo season at Allens
A group of lawyers at Allens have received promotions across its PNG and Australian offices. ...
May 11 2017
Partner exits for in-house role
A Victorian lawyer has left the partnership of a national firm to start a new gig with state governm...
Esteban Gomez
May 11 2017
National firm recruits ‘major asset’
A national law firm has announced it has appointed a new corporate partner who brings over 15 years'...
Nicole Rich
May 16 2017
Access to justice for young transgender Australians
Reform is looming for the process that young transgender Australians and their families must current...
Geoff Roberson
May 11 2017
The lighter side of the law: when law and comedy collide
On the face of it, there doesn’t seem to be much that is amusing about the law, writes Geoff Rober...
May 10 2017
Advocate’s immunity – without fear or without favour but not both
On 29 March 2017, the High Court handed down its decision in David Kendirjian v Eugene Lepore & ...