find the latest legal job
Senior Associate - Litigation & Dispute Resolution
Category: Litigation and Dispute Resolution | Location: Melbourne CBD & Inner Suburbs Melbourne VIC
· Come work for a firm ranked in Lawyers Weekly Top 25 Attraction Firms
View details
Associate - Workplace Relations & Safety
Category: Industrial Relations and Employment Law | Location: Brisbane CBD & Inner Suburbs Brisbane QLD
· Employer of choice · Strong team culture
View details
Freelance Lawyers
Category: Banking and Finance Law | Location: All Perth WA
· Freelance opportunities through Vario from Pinsent Masons
View details
Freelance Lawyers
Category: Other | Location: All Adelaide SA
· • Qualified lawyer with a strong academic background
View details
Freelance Lawyers
Category: Other | Location: All Melbourne VIC
· • Qualified lawyer with a strong academic background
View details
Clients not happy with young lawyers

Clients not happy with young lawyers

An American survey has revealed that most managing partners receive complaints from clients regarding the work of junior lawyers with some refusing to pay for such work. The New York State Bar…

An American survey has revealed that most managing partners receive complaints from clients regarding the work of junior lawyers with some refusing to pay for such work.

The New York State Bar Association conducted a straw poll of 21 managing partners last week with just over half reporting that their clients complain about having to pay for the work of first or second year associates. A further two respondents reported that clients flatly refuse to pay for work from similarly qualified junior lawyers.

All of the 21 survey respondents revealed they had experimented with alternatives to time billing, with around 30 per cent reporting their firms "regularly" use alternative billing methods.

"Clients want fixed and predictable costs, and lawyers are willing to try alternative billing methods, such as value billing, because this leads to increased efficiency, better trained lawyers and greater opportunity to achieve work-life balance," said Stephen Younger, the president of the Association.

Despite expressing sentiments about the importance of work-life balance, 18 of the 21 managing partners surveyed said they expected staff to attend to "non-emergency" emails and phone calls while on holiday or on the weekend.

The survey also revealed that two-thirds of managing partners said their respective firms hired fewer lawyers in 2010 when compared to previous years. Meanwhile, 11 respondents expected the market to remain flat in 2011, eight believed there would be a modest increase, while two predicted a decrease.

Six of the respondent managing partners presided over firms in excess of 250 lawyers, a further six lead firms of between 101 and 250 lawyers, three were from firms of between 26 to 100 lawyers and six were from firms of 25 lawyers or less.

The New York State Bar Association conducted the survey as part of a taskforce it established last year to look at alternative uses of technology, analyse billing arrangements, review work-life balance and to improve the education and training of lawyers.

Like this story? Read more:

QLS condemns actions of disgraced lawyer as ‘stain on the profession’

NSW proposes big justice reforms to target risk of reoffending

The legal budget breakdown 2017

Clients not happy with young lawyers
lawyersweekly logo
Promoted content
Recommended by Spike Native Network
more from lawyers weekly
Scales of Justice, ALA, right-to-die law
Oct 24 2017
‘Right-to-die’ laws would be a relief for terminally ill: ALA
The passage of an assisted dying bill through the lower house of Victorian Parliament has been haile...
Diversity
Oct 24 2017
Diversity top of agenda for future WA Law Society president
The advancement of diversity in the Western Australian legal profession will be one of the key items...
Jetski
Oct 23 2017
How to fail well
The legal profession is due for an attitude adjustment when it comes to perceived failures, accordin...
APPOINTMENTS
Allens managing partner Richard Spurio, image courtesy Allens' website
Jun 21 2017
Promo season at Allens
A group of lawyers at Allens have received promotions across its PNG and Australian offices. ...
May 11 2017
Partner exits for in-house role
A Victorian lawyer has left the partnership of a national firm to start a new gig with state governm...
Esteban Gomez
May 11 2017
National firm recruits ‘major asset’
A national law firm has announced it has appointed a new corporate partner who brings over 15 years'...
opinion
Nicole Rich
May 16 2017
Access to justice for young transgender Australians
Reform is looming for the process that young transgender Australians and their families must current...
Geoff Roberson
May 11 2017
The lighter side of the law: when law and comedy collide
On the face of it, there doesn’t seem to be much that is amusing about the law, writes Geoff Rober...
Help
May 10 2017
Advocate’s immunity – without fear or without favour but not both
On 29 March 2017, the High Court handed down its decision in David Kendirjian v Eugene Lepore & ...