find the latest legal job
Corporate and Commercial Partner
Category: Corporate and Commercial Law | Location: Adelaide SA 5000
· Adelaide CBD · Join a leading Adelaide commercial law firm
View details
Corporate and Commercial Partner
Category: Corporate and Commercial Law | Location: Adelaide SA 5000
· Adelaide CBD · Join a leading Adelaide commercial law firm
View details
Freelance Project Finance Lawyers
Category: Other | Location: All Australia
· Vario are looking for freelance lawyers with experience in project finance ideally within the renewable energy sector
View details
Vario Freelance Lawyers
Category: Construction Law | Location: All Australia
· We are looking for lawyers who appreciate the endless possibilities that a freelance career can offer.
View details
Freelance Construction Lawyers
Category: Construction Law | Location: All Melbourne VIC
· We are looking for construction lawyers who appreciate the endless possibilities that a freelance career can offer.
View details
Blakes hooked on outsourcing

Blakes hooked on outsourcing

Blake Dawson is in talks with a number of clients regarding legal process outsourcing (LPO), after initiating a three-way relationship with existing client Rio Tinto and LPO provider CPA Global.…

Blake Dawson is in talks with a number of clients regarding legal process outsourcing (LPO), after initiating a three-way relationship with existing client Rio Tinto and LPO provider CPA Global.

As well as looking to provide a facilitating role for clients to outsource low-level legal-related work, the firm is exploring opportunities to outsource non-billable work currently undertaken internally by its own lawyers, in order to free those lawyers up for more complex tasks.

Resources partner Tony Denholder has been leading the CPA Global relationship, after visiting the LPO provider's Delhi base earlier this year.

"I had low expectations. I seriously thought that having had bad experiences with call centres, that this would be a glorified call centre with a bowl of fruit replenished three times a day," he said.

However, Denholder was surprised by the CPA offices he visited and the qualifications and experience of the Delhi-based lawyers he met. He was determined to have Blake Dawson join the relationship with Rio Tinto and CPA.

"It's the beginning of a journey for us. But we don't see it [LPO] as a threat, we see it as an opportunity. We're committed to one of our key clients Rio Tinto to help facilitate offering better value by finding better work which can appropriately be done by CPA," he said.

"We're in discussions with other clients about similar opportunities."

It's a dramatic turn for Denholder who admitted he initially felt threatened by the rise of LPO providers, especially after learning about Rio Tinto's global agreement with CPA - given that Rio Tinto is a long-standing client of his.

Denholder made the comments at a session on outsourcing at last week's ACLA National Conference. He joined CPA Global director Leah Cooper and principal advisor for outsourcing and legal services, Rodney Pickup, in discussing the risks and opportunities of LPO.

Cooper said that law firms should not feel threatened by the rise of LPO providers, but instead seek to see how they can utilise them to better suit their clients.

Denholder added that he was surprised by the extent to which Rio Tinto is currently relying on the services of CPA, pointing to the example of Rio Tinto's quarterly Australian Environmental Law Update, for which it is currently relying on the services of CPA to write.

Angela Priestley

Like this story? Read more:

Book commemorates diamond milestone for WA law society

QLS condemns actions of disgraced lawyer as ‘stain on the profession’

NSW proposes big justice reforms to target risk of reoffending

Blakes hooked on outsourcing
lawyersweekly logo
Promoted content
Recommended by Spike Native Network
more from lawyers weekly
Scales of Justice
06:00
WA to close ‘legal loophole’ on gender reassignment laws
Laws in Western Australia will soon change to permit married people to undergo gender reassignment s...
Lawyers take to Twitter to share career stories
Jan 22 2018
Lawyers take to Twitter to share career stories
The #mypathtolaw hashtag has been embraced by legal eagles to swap stories with the Twitter communit...
Jan 22 2018
Legal body disappointed with DPP emails leaked to tabloid
The NSW Bar Association has expressed “profound disappointment” over leaked emails from the NSW ...
APPOINTMENTS
Allens managing partner Richard Spurio, image courtesy Allens' website
Jun 21 2017
Promo season at Allens
A group of lawyers at Allens have received promotions across its PNG and Australian offices. ...
May 11 2017
Partner exits for in-house role
A Victorian lawyer has left the partnership of a national firm to start a new gig with state governm...
Esteban Gomez
May 11 2017
National firm recruits ‘major asset’
A national law firm has announced it has appointed a new corporate partner who brings over 15 years'...
opinion
Nicole Rich
May 16 2017
Access to justice for young transgender Australians
Reform is looming for the process that young transgender Australians and their families must current...
Geoff Roberson
May 11 2017
The lighter side of the law: when law and comedy collide
On the face of it, there doesn’t seem to be much that is amusing about the law, writes Geoff Rober...
Help
May 10 2017
Advocate’s immunity – without fear or without favour but not both
On 29 March 2017, the High Court handed down its decision in David Kendirjian v Eugene Lepore & ...