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The law exists because humans cannot be trusted to call their conduct what it is

A word can change liability, privilege, disclosure obligations, professional discipline, or criminal exposure, writes Rebecca Ward, MBA.

September 04, 2026 By Rebecca Ward, MBA
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There is a particular kind of answer that should make every lawyer pause.

“Did you hit him?”

 
 

“No. I just tapped him.”

“Did you call her a pig?”

“No. I said she was acting like a pig.”

“Did your organisation conduct an investigation?”

“We obtained legal advice.”

Each response appears to answer the question. In truth, each admits something adjacent to what happened while quietly changing the part that matters. The physical contact remains, but the hit becomes a tap. The insult remains, but calling someone a pig becomes an observation about her behaviour. The absence of an investigation remains, but obtaining advice is offered as though it were the same thing.

This is not a complete denial. It is admitting just enough of the conduct to sound credible while rejecting the word that best describes its reality.

Lawyers live inside these distinctions. A word can change liability, privilege, disclosure obligations, professional discipline, or criminal exposure. But precisely because legal categories matter, they can also be manipulated. The most consequential disputes often begin not with what happened, but with what someone insists we are permitted to call what happened.

That is why the law matters. Not because it is perfect, or because courts are immune from theatre, bias or human fallibility. The law performs one essential function: it places private self-description before an external standard. Put more plainly, the law exists because humans cannot be trusted to call their own conduct what it is.

The private dictionary

Most people do not experience themselves as dishonest. They experience themselves as misunderstood. They draw small moral borders around their conduct and then defend those borders with surprising force.

“I did not steal it” may mean “I intended to return it eventually”. “I did not threaten him” may mean “I never used the precise words ‘I will hurt you’”. “I did not abuse her” may mean “there were no bruises”. The physical conduct is rarely erased altogether. Instead, the speaker reaches for the nearest available word carrying less moral weight.

Perhaps the most famous private dictionary belonged to Bill Clinton. “I did not have sexual relations with that woman” did not erase the sexual contact. It depended upon a sufficiently narrow understanding of “sexual relations” to place the acknowledged conduct just beyond the preferred definition. The facts did not disappear. The category did.

This is not always conscious deception. Often, it is self-protection. Human beings are remarkably skilled at preserving a favourable view of themselves. We choose the smallest possible verb for the largest possible behaviour. Then we add “only” or “just”, and those words do extraordinary work. It was only banter. Only frustration. Only a mistake. Just a tap. Just advice. Just process. Every “only” and every “just” should invite scrutiny.

The danger of sincerity

Sincerity is not the same as accuracy. A person can be wrong with conviction and evasive without feeling dishonest. Once someone has renamed the conduct convincingly enough for themselves, there may be no obvious lie to detect.

This is the central flaw in our fascination with lie detection, microexpressions, and body language. These shortcuts assume dishonesty sits neatly inside the body, waiting to leak through a twitch, glance or pause. But the more common problem is not the obvious lie. It is the comfortable reclassification.

A person convinced that their conduct “does not count” may appear calm, wounded, indignant, or morally outraged. They are not necessarily pretending to believe their explanation. They may believe it completely.

The law, at its best, is less interested in whether an answer felt sincere than in what the evidence can bear. What documents constrain the timeline? What injuries constrain the explanation? What instructions constrain the claim of independence? What conduct constrains the statement, “I cared”? Truth is not what survives confidence. Truth is what survives constraints.

When labels do the work

Legal practice is full of category battles. In employment law, repeated belittling, exclusion, or impossible demands may be described as “robust management” rather than bullying. In family law, a parent may insist they “never raised their voice”, as though fear requires volume. In criminal matters, “I passed the ball during the game” may be technically descriptive while omitting that it was thrown directly at someone’s head.

Corporate language is more polished but no less revealing. Organisations rarely say, “We avoided scrutiny.” They say, “We followed process.” They rarely say, “No one independently tested the allegations.” They say, “Advice was obtained.” They rarely say, “The scope was narrow.” They say, “The matter was reviewed.”

None of those phrases is inherently improper. Legal advice and process matter. But the label cannot be allowed to do more work than the conduct supports.

An investigation is not merely the presence of lawyers. Independence is not merely the involvement of an external firm. A review is not necessarily a forensic examination. Advice is not a finding. The difference is not semantic. It goes to accountability.

Start with the conduct

The simplest way to resist definitional escape is to begin with conduct before accepting the label. What happened? Who held power? What was said, done, omitted, recorded, ignored, or reframed? Which part of the allegation is genuinely denied, and which part has merely been renamed? What would a reasonable observer call it if no one involved were allowed to choose the noun?

This is not an argument against legal precision. It is an argument for it. Legal categories should clarify reality, not launder it. They should distinguish between similar things, not provide a hiding place for uncomfortable facts.

Good cross-examination often works not by calling someone a liar, but by narrowing the space in which their preferred description can survive: “Help us understand how your answer fits with this document, this message, this injury, this timeline, and this prior statement.”

The witness may continue to call it a tap. The evidence may establish a blow. That is where private language meets an external standard.

Calling it what it is

Words are not decorative in law. They allocate responsibility, create rights, conceal risk and expose contradiction. They help decide who is believed, protected, charged, dismissed, or compensated.

Lawyers, therefore, have a particular obligation to notice when a label is doing all the moral work. Most importantly, we must listen for the partial admission disguised as a complete denial: “I touched him, but I did not hit him.” “I took it, but I did not steal it.” “There was sexual contact, but not sexual relations.”

The speaker concedes the facts they cannot comfortably avoid, then disputes the word that gives those facts their meaning. Human beings will always tell stories that protect the self. Institutions will always prefer language that protects reputation. That is not unusual. It is human. But justice cannot depend on private dictionaries.

In a world where almost any conduct can be softened by changing the verb, the lawyer asks: “Explain exactly what you mean by ‘tapped’. How hard? Where did your hand land? What happened next?” The law does not accept the euphemism. It makes the speaker unpack it. Accountability begins when the preferred word can no longer contain the facts.

Rebecca Ward is an MBA-qualified management consultant with a focus on mental health. She is the managing director of Barrister’s Health, which supports the legal profession through management consulting and psychotherapy. Barrister’s Health was founded in memory of her brother, Steven Ward, LLB.

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