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Big Law 14 June 2023 ByNaomi NeilsonClient loses million-dollar claim against deceased solicitor

A man has dragged the NSW Law Society into yet another legal fight over allegations he made about his deceased...

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Big Law 05 June 2023 ByNaomi NeilsonNSW solicitor cannot shake caution for fiery emails with client

An NSW solicitor who exchanged heated emails and texts with a client failed to have a caution about his conduct stripped...

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Big Law 01 January 1980 ByNaomi NeilsonVictorian lawyer sunk client’s money into ‘bizarre’ scam

A former Victorian principal lawyer has faced criminal charges for stealing $420,000 from two clients’ estates and...

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Big Law 11 May 2023 ByNaomi NeilsonMelbourne firm hands over refund after client’s bill shock

A Melbourne law firm has had to reimburse a client who received an invoice that was more than double the amount he was...

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SME Law 04 May 2023 ByLauren Croft‘Lawyers need to improve on’ client experience

For this principal and former proptech founder, understanding tech challenges and keeping up with emerging news in the...

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Big Law 27 April 2023 BySettify | www.settify.comFinding the Right Fit: What Family Law Clients Really Want

Choosing a family lawyer requires research and advice from trusted sources. Understanding the needs and preferences of...

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SME Law 06 April 2023 ByJess Feyder‘Having happy, satisfied and relaxed staff is calming and beneficial...

The principal and founder of a not-for-profit legal service for veterans talks about the importance of specialised...

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Big Law 30 March 2023 ByJess Feyder‘Alternate billing’ benefits client relationship, work quality and...

One director discusses the alternate billing model her firm employs and its positive effects on relationships with...

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Corporate Counsel 21 March 2023 ByJerome DoraisamyHow firms can improve client perceptions

Recent findings detail how happy in-house teams are with their external providers. In the face of such perceptions, what...

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SME Law 09 March 2023 ByJess FeyderThe benefits of mapping the client journey

One director discusses how mapping the client journey at the firm can lead to effective and innovative ways of advising...

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