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Key steps to improve lawyer-client communication
Here, Jahan Kalantar – “the TikTok lawyer” – outlines practical steps and solutions to better communicate with...
27 February 2025
By Grace Robbie
Make a ‘safe place’ for clients by communicating clearly
Experience has taught Jahan Kalantar that lawyers’ capacity to support and better advocate for clients is...
11 February 2025
By Grace Robbie
Setting proper boundaries and being ‘really transparent’ with clients
This managing partner says that when dealing with clients in criminal law, lawyers need to be able to set proper...
05 February 2025
By Lauren Croft
Managing one’s wellbeing when undertaking trauma-related cases
Advising clients who have experienced trauma can be an emotional challenge for legal professionals. Here, an...
12 September 2024
By Grace Robbie
Growth of NewLaw space ‘shows no signs of slowing down’
As the NewLaw sector continues to redefine the legal landscape with its transformative nature, the two founders of a...
28 August 2024
By Grace Robbie
Why relationship building is more important than ever
In light of the increasing adoption of flexible work hours and remote work options within the legal profession, it is...
27 June 2024
By Grace Robbie
Finding the Right Fit: What Family Law Clients Really Want
Choosing a family lawyer requires research and advice from trusted sources. Understanding the needs and preferences of...
20 June 2024
Sponsored by Jocelyn Go
Enhancing client interaction skills
Effective communication with clients, especially when delivering difficult news, is a critical yet often underdeveloped...
06 June 2024
By Grace Robbie
How lawyers can better deliver bad news
Delivering bad news to clients is a challenging but crucial aspect of a lawyer’s job. Here, a Legal Aid advocate...
23 May 2024
By Grace Robbie
How relationships are the foundation for law firm growth
Here, award-winning lawyer Sven Burchartz underscores the nature of forging client relationships to ensure the success...
16 May 2024
By Grace Robbie
How Client Portals drive the success of dynamic, modern legal firms
For legal firms with an eye to the future, client portals are the ‘must have solution’ for interacting with their...
16 August 2023
Sponsored by Jocelyn Go
‘Sorry business’: Former client of EY Law receives settlement
A former client of Ernst & Young has received a settlement following a decade-long dispute with the
04 July 2023
By Naomi Neilson
Victorian lawyer jailed for ‘abhorrent’ $420k theft from clients
A former named principal of a Victorian law firm has been imprisoned for stealing $400,000 from the estates of two...
20 June 2023
By Naomi Neilson
Sydney firm owed $35k for former client’s ‘abuse of process’
A Sydney law firm challenged a former client and a Local Court judge’s orders to recover more than $35,000 in legal...
20 June 2023
By Naomi Neilson
Client loses million-dollar claim against deceased solicitor
A man has dragged the NSW Law Society into yet another legal fight over allegations he made about his deceased...
14 June 2023
By Naomi Neilson
NSW solicitor cannot shake caution for fiery emails with client
An NSW solicitor who exchanged heated emails and texts with a client failed to have a caution about his conduct...
05 June 2023
By Naomi Neilson
Victorian lawyer sunk client’s money into ‘bizarre’ scam
A former Victorian principal lawyer has faced criminal charges for stealing $420,000 from two clients’ estates and...
01 January 1980
By Naomi Neilson
Melbourne firm hands over refund after client’s bill shock
A Melbourne law firm has had to reimburse a client who received an invoice that was more than double the amount he was...
11 May 2023
By Naomi Neilson
‘Lawyers need to improve on’ client experience
For this principal and former proptech founder, understanding tech challenges and keeping up with emerging news in the...
04 May 2023
By Lauren Croft
‘Having happy, satisfied and relaxed staff is calming and beneficial for clients’
The principal and founder of a not-for-profit legal service for veterans talks about the importance of specialised...
06 April 2023
By Jerome Doraisamy
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