client

Key steps to improve lawyer-client communication

Here, Jahan Kalantar – “the TikTok lawyer” – outlines practical steps and solutions to better communicate with...

27 February 2025

By Grace Robbie

Make a ‘safe place’ for clients by communicating clearly

Experience has taught Jahan Kalantar that lawyers’ capacity to support and better advocate for clients is...

11 February 2025

By Grace Robbie

Setting proper boundaries and being ‘really transparent’ with clients

This managing partner says that when dealing with clients in criminal law, lawyers need to be able to set proper...

05 February 2025

By Lauren Croft

Managing one’s wellbeing when undertaking trauma-related cases

Advising clients who have experienced trauma can be an emotional challenge for legal professionals. Here, an...

12 September 2024

By Grace Robbie

Growth of NewLaw space ‘shows no signs of slowing down’

As the NewLaw sector continues to redefine the legal landscape with its transformative nature, the two founders of a...

28 August 2024

By Grace Robbie

Why relationship building is more important than ever

In light of the increasing adoption of flexible work hours and remote work options within the legal profession, it is...

27 June 2024

By Grace Robbie

Finding the Right Fit: What Family Law Clients Really Want

Choosing a family lawyer requires research and advice from trusted sources. Understanding the needs and preferences of...

20 June 2024

Sponsored by Jocelyn Go

‘Sorry business’: Former client of EY Law receives settlement

A former client of Ernst & Young has received a settlement following a decade-long dispute with the

04 July 2023

By Naomi Neilson

Victorian lawyer jailed for ‘abhorrent’ $420k theft from clients

A former named principal of a Victorian law firm has been imprisoned for stealing $400,000 from the estates of two...

20 June 2023

By Naomi Neilson

Sydney firm owed $35k for former client’s ‘abuse of process’

A Sydney law firm challenged a former client and a Local Court judge’s orders to recover more than $35,000 in legal...

20 June 2023

By Naomi Neilson

Client loses million-dollar claim against deceased solicitor

A man has dragged the NSW Law Society into yet another legal fight over allegations he made about his deceased...

14 June 2023

By Naomi Neilson

NSW solicitor cannot shake caution for fiery emails with client

An NSW solicitor who exchanged heated emails and texts with a client failed to have a caution about his conduct...

05 June 2023

By Naomi Neilson

Victorian lawyer sunk client’s money into ‘bizarre’ scam

A former Victorian principal lawyer has faced criminal charges for stealing $420,000 from two clients’ estates and...

01 January 1980

By Naomi Neilson

Melbourne firm hands over refund after client’s bill shock

A Melbourne law firm has had to reimburse a client who received an invoice that was more than double the amount he was...

11 May 2023

By Naomi Neilson

‘Lawyers need to improve on’ client experience

For this principal and former proptech founder, understanding tech challenges and keeping up with emerging news in the...

04 May 2023

By Lauren Croft

‘Having happy, satisfied and relaxed staff is calming and beneficial for clients’

The principal and founder of a not-for-profit legal service for veterans talks about the importance of specialised...

06 April 2023

By Jerome Doraisamy

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