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The Aboriginal Legal Service NSW/ACT (ALS) has provided an update of where it’s at amid the coronavirus pandemic.
In a statement issued to the media, ALS chief executive officer Karly Warner said: “In response to the global outbreak of COVID-19, the Aboriginal Legal Service NSW/ACT (ALS) has moved quickly and decisively to protect our people, our clients and our communities. Their health and [wellbeing are] paramount”.
Ms Warner noted the pandemic has already impacted NSW and ACT courts with caseloads currently under review.
“Our business continuity strategy will ensure that ALS solicitors and support staff on the ground will still be providing essential legal services to Aboriginal people and their families, who need our help,” Ms Warner said.
“We urge our clients with upcoming court matters and Aboriginal and Torres Strait Islander people in need of legal assistance to please contact us on one of our toll free numbers: 1800-765-767 for police charges and court matters. 1800-733-233 for care and protection and family matters.
“These are difficult times for us all, but rest assured, the ALS has a clear focus on how we maintain our operations, continuing to deliver our legal and broader support services to our communities. Changes to service delivery will require a transition period as we help our people and our clients prepare for this change and we will continue to review our position as the situation evolves.”
As part of its ALS COVID-Response Plan, Ms Warner said the body is currently working to enable ALS staff to work remotely wherever possible unless working in the office is absolutely essential for client matters where a physical presence is required and there are no appropriate alternative arrangements.
“We are working to ensure that all ALS offices across NSW and the ACT have adequate supplies of hand sanitiser and antibacterial wipes so we can adhere to best practice hygiene standards, in line with NSW and ACT Health guidelines,” she added.
“With high levels of uncertainty and anxiety within the community, the ALS is closely monitoring the advice of NSW and ACT Health authorities and we are encouraging our staff to utilise our employee assistance program as needed.
“We ask for your support and understanding during this period. We will continue to keep all of our staff, clients and communities updated through regular communications, including via our website and social media pages (Facebook and Twitter).”
