Jaguar and Land Rover supply several popular diesel vehicle models in Australia, including the Land Rover Discovery Sport, Discovery, Range Rover Evoque, Range Rover Sport, Range Rover and Jaguar E-Pace.

The faulty DPF system is allegedly prone to become blocked under regular driving conditions, posing a safety hazard to drivers, passengers, and pedestrians; because a clogged DPF can cause the vehicle to lose power suddenly with little to no warning, severely inhibiting the performance of the vehicle and the safety of the vehicle on the road. 

The defective DPF system also causes ongoing mechanical issues and requires frequent servicing and maintenance, which can be a significant expense for vehicle owners.  

The class action will seek compensation on behalf of consumers with affected vehicles who suffered loss and damage as a result of Jaguar Land Rover’s alleged “failure to comply with the guarantee of acceptable quality under the Australian Consumer Law and engaging in misleading and deceptive conduct”, according to the firm.

The potential class action is on behalf of owners and lessees of new or second-hand Jaguar Land Rover diesel vehicles acquired after 1 January 2011. Owners who have on-sold or had their vehicles written off are also eligible to join the class action investigation.

Maurice Blackburn principal Vavaa Mawuli said the firm had received complaints from consumers about the alleged defect. 

“Vehicles are a significant expense for many Australians, and consumers have a right under the consumer laws to expect that the vehicle they are purchasing is free from defects, safe, durable and  suitable for driving under everyday conditions. Instead, many Jaguar and Land Rover owners are frustrated by the frequent servicing and maintenance required because of the alleged defect in the DPF system,” she said.

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“Owners were kept in the dark by Jaguar Land Rover about the problems with these vehicles, and we will be seeking to hold Jaguar Land Rover to account for failing their customers.”