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How client needs may dictate firms of choice post-pandemic
According to former barrister and managing partner Bree Knoester, clients are craving personal connection, empathy and understanding more so than ever before. In light of this, movement away from bigger legal practices may occur.
Robyn Tongol
On this episode of The Lawyers Weekly Show, host Jerome Doraisamy is joined by Brave Legal founder and principal Bree Knoester to discuss why, in a post-pandemic marketplace, clients will care less about the prestige of fancy law offices and more about the holistic value that lawyers can offer, opening the door for smaller firms to showcase their suitability for clients across the board.
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The pair also talk about Bree’s vocational journey and what motivates her to be a personal injury lawyer, how practitioners in her field have fared during COVID-19 and what the future looks like, as well as the underlying practical challenges for lawyers as we enter the new normal.
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