On this episode of The Corporate Counsel Show, host Jerome Doraisamy is joined by Diligent assistant general counsel and three-time Lawyers Weekly Award winner Haylen Pong to talk about the need for in-house lawyers to improve their communication skills and ensure that, in a post-pandemic world that will be increasingly virtual, they are as attuned to cultural sensitivities as possible for the benefit of their businesses.

The pair delve into whether improved cultural awareness should form part of one’s professional development and other practical ways to increase cultural sensitivity, and the need to make time for such education, including how it can assist when one sits at the negotiating table and/or when advising senior management.