On this episode of The Corporate Counsel Show, host Jerome Doraisamy welcomes Canon Oceania chief legal counsel and director of people and finance David Field and Herbert Smith Freehills business development director in Australia Nora Chlap to discuss the friction points that may exist between in-house and private practice and why, the potential impacts upon legal professionals from such friction and whether the age of COVID-19 has worsened such factors.

Mr Field and Ms Chlap also delve into the practical ways to improve “legal value chains”, why empathy and open communication is fundamental to such solutions, whether in-house and private practice teams are cognisant of the need for such changes to their working relationships and the improvements to mental health that can and will flow on from making these changes.