Podcast

Messaging apps and information management

A recent report from the Office of the Australian Information Commissioner (OAIC) pertaining to government use of messaging apps raises pertinent legal and compliance questions, says one BigLaw partner.

May 09, 2025 • By Robyn Tongol

In this episode of The Lawyers Weekly Show, host Jerome Doraisamy welcomes back Holding Redlich ACT managing partner Elizabeth Carroll to discuss the latest in government legal work, the recent OAIC report pertaining to government use of messaging apps, whether conversations on commercial apps can be compromised, whether use of such apps by government agencies or workers is widespread, and why they may use those apps rather than more official channels.

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Carroll also delves into best practice for the use or otherwise of such messaging apps, the steps that must be taken, being proactive about use by agencies and workers, and her broader guidance to government stakeholders about upholding their duties to their departments as well as to the taxpayer.

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Messaging apps and information management