Powered by
MOMENTUM
MEDIA
Portfolio-based legal services provider Faculti Lawyers has extended its in-house-developed agentic AI to its clients.
Faculti Lawyers has continued its investment in its built-in agentic AI platform, Fai, by expanding it to client usage.
Fai is a proprietary AI product family designed to consistently automate high-volume and high-stakes professional workflows securely, at enterprise scale, without entirely replacing lawyers.
The extension of the AI offering to clients follows the rebranding of Thomson Geer as Thomsons in May, and the launching of Faculti Lawyers as a solitary incorporated legal practice, with AI platform Fai at the forefront of a lawyer-led model, with greater speed, consistency, governance, and cost efficiency, already being used across approximately 1,000 staff at Faculti and Thomsons.
Legal experts are continuing to emphasise the growing importance of built-in AI tools in legal practice, which can enhance efficiency and streamline lawyers’ work, while highlighting the need for cautious verification of AI-generated outputs.
How it operates
The process of using Fai is streamlined to ensure immediate usage for client engagements.
On request, a Faculti lawyer creates a secure Fai session for a live assignment and shares it with the client through a Fai Link.
In doing so, a lawyer will create the session, and develop it for the particular assignment and then pass it on to the client.
The client then goes into the lawyer-created session, which takes only a few minutes to set up.
Once the session is established, clients are able to leverage Fai’s capabilities – such as drafting and reviewing documents – to enhance their operations.
Fai operates alongside the client’s legal team within a secure framework managed and governed by Faculti.
Giving clients a more efficient and trusted AI option
Speaking to Lawyers Weekly, Ben Lehman, chief innovation officer at Faculti Lawyers, recognised that clients are already using AI in their legal workflows, making it essential that the tools they use have the right safeguards.
“More and more clients are using AI to review documents we send to them – we can tell!” Lehman said.
“For a variety of reasons, even for in-house teams, many are unfortunately stuck using generic, off-the-shelf AI tools, which lack Australian deal context and potentially compromise confidentiality and privilege; making Fai directly available to clients is a win-win.”
When asked about safeguards to ensure that Fai doesn’t give clients misleading legal information, Lehman explained that the tool operates on more sophisticated language models, rather than the generic AI platforms that are similar to one another.
“Fai combines state-of-the-art large language models with Faculti’s proprietary AI agent and Australian market intelligence,” Lehman said
“It gives clients a better alternative than relying on generic, off-the-shelf AI tools.
“It’s not a replacement for the expertise of our lawyers and the value of their judgement and legal advice.”
Lehman alluded to Fai’s speed and efficiency, ultimately benefiting both clients and lawyers in their legal work.
“Giving clients direct access to Fai means they can test points in real time as they work through documents or transactions, and keep routine analysis moving forward without waiting for the next call or email,” Lehman said.
“That sort of access will speed up turnaround, reduce friction in day-to-day legal work, and let our lawyers focus their time where judgement, strategy and negotiation matter most.”
