client relationships
The rise of AI-generated client communications (and what firms can be doing about it)
As AI becomes more ingrained in everyday life and spills into client–lawyer relationships, firms are increasingly...
10 September 2025
By Lauren Croft
PwC case not evidence of systemic, improper privilege claims
“Excessive curtailment” of client legal privilege claims, including by way of expanded penalty powers for the...
18 March 2025
By Jerome Doraisamy
Using ‘common sense’ when setting boundaries with clients
Setting clear boundaries is especially important for female lawyers, according to this managing partner, who stressed...
13 February 2025
By Lauren Croft