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Global technology provider Thomson Reuters and AI-native work intelligence platform Laurel are joining forces to help law firms answer a question that is becoming increasingly difficult to ignore: Is their technology actually delivering a return?
As AI becomes increasingly embedded in legal practice, Thomson Reuters and Laurel have joined forces to help law firms prove their growing technology investments are delivering measurable business value.
The partnership combines Thomson Reuters’ legal technology and content with Laurel’s AI-powered work intelligence platform to capture, analyse, and connect legal work in real time.
While firms can increasingly see which lawyers are using AI and how frequently, adoption data alone does not tell the full story of whether the technology is delivering meaningful operational or financial value.
That is the gap Thomson Reuters and Laurel are seeking to close, with the partnership designed to link AI-powered legal work to measurable outcomes across efficiency, profitability, matter performance, and technology ROI.
Together, the companies plan to give firms greater visibility across the full life cycle of AI-powered work, helping leaders understand where AI is generating efficiencies, protecting margins, and delivering a return on investment.
Camillo Speroni, head of partnerships and alliances at Thomson Reuters, said the collaboration with Laurel would give firms a clearer line of sight between AI adoption and its real-world impact on efficiency, business performance, and technology value.
“Our customers know that Fiduciary-Grade AI is improving firm efficiency and work product quality. Through our partnership with Laurel, firms gain greater visibility into how AI-powered legal work contributes to operational and business performance, helping them measure the value of their technology investments,” Speroni said.
“That insight is increasingly important. Our research found that while AI adoption among legal professionals continues to grow, many organisations still struggle to connect AI usage to measurable business outcomes.
“Together, we’re helping firms better understand, demonstrate, and maximise that value.”
The companies said the partnership would benefit both attorneys and partners, providing lawyers with greater visibility across research, analysis and drafting, while giving partners the tools to identify scope creep, profitability risks, and matter performance issues before they escalate.
Beyond the legal workflow, the collaboration will give finance and operations leaders real-time insight into matter economics and delivery performance, enabling managing partners, CFOs, COOs, and finance directors to assess AI investments against measurable business outcomes rather than adoption metrics alone.
Ryan Alshak, CEO and co-founder of Laurel, explained how the partnership would bridge the gap between AI investment and the business of law, giving firms a clearer picture of how time is spent, where profitability risks are building, and whether their technology is actually delivering.
“Law firms have been running AI investments and business operations as two separate systems that were never designed to talk to each other. That ends today,” Alshak said.
“Thomson Reuters brings the tools attorneys rely on to do legal work. Laurel captures that work and makes it visible: how time is spent, where write-down risk is building, and whether the firm’s AI investments are pulling their weight. Firm leaders have never had that picture before. Now they do.”
