On this episode of The Corporate Counsel Show, host Jerome Doraisamy is joined by Cognetic Legal & Consulting founder and principal Damien Sullivan to discuss the biggest mistakes that law firms make when dealing with in-house teams, the responsibility of those in-house to better communicate their needs, whether those in-house have more leverage in relationships right now, and at what point a law department should cut a law firm loose.

The pair also delve into the mistakes that law departments make when working with their external providers, how the age of coronavirus might have changed the nature of working relationships and what opportunities are emerging in such relationships.