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In determining how best the legal profession should move forward at a time of voluminous technological change, it is worth reflecting on how the music industry shifted at the start of the internet. There are key lessons, one GC says, about disruption and service delivery.
In this episode of The Lawyers Weekly Show, host Jerome Doraisamy speaks with Telstra general counsel Andrew De Celis about how the music industry pivoted when the internet became mainstream, whether legal processes and service delivery methods need to be rebuilt from the ground up, the increasing importance of holistic service offerings, the displacement of stakeholders in the value chain, choke points to be resolved, shifting to more advisory work, how he’s looking to lead his team right now, and how lawyers can and should view the music industry’s evolution.
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