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How tech is enabling greater work-life balance for lawyers
By utilising digital assets more effectively, legal professionals can promote a healthier work-life balance, according to Relativity’s APAC managing director.
Emma Musgrave
Speaking to Lawyers Weekly, Georgia Foster spoke about the importance of making Aussie customers more aware of its e-discovery product RelativityOne in the 2021 calendar year. By making the most of such products, lawyers are freed up a greater amount of time, resulting in ample opportunity to maintain balance within both their professional and personal lives, Ms Foster said.
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“One of the key priorities is making sure the end users of our products are fully aware of what RelativityOne can mean for them. So, thinking about what is the value of the technology to an individual in their role and how does that help them in their overall life?” she said.
“I’m a big believer in work-life balance. I don’t think it’s healthy for anyone to burn the candle. I also think that technology can enable us to finish on time, be more effective at what we do and be able to tuck your kids into bed at night.
“I think making sure that the end users here who have been using legacy products for years and may not be well aware of the value of Relativity and what it can do for them, getting to them is going to be a key priority for us in 2021, not just in Australia, but also the wider APAC region.”
Ms Foster said the focus on work-life balance is something that’s replicated within her own team at Relativity, seeing positive results for staff internally and with the end-client.
“I’ve talked a bit about leading with empathy. The team here locally and globally are like-minded, wonderful humans that believe that customer experience and service is imperative,” she said.
“…Whilst I don’t want them to work all weekend, part of the strategic priorities for next year will be working with HQ to see when those moments come up, do we have a plan in place in order to make sure that the APAC region is fully supported by our incredibly smart and available global support teams to ensure that my team here, whilst they’re willing and able, can also make sure that they have some work-life balance as well.
“I’ve certainly seen it already. And the response from the customers when you can deliver that kind of customer service makes you feel incredible when you see the smile on their face and what it’s done for them.”
Ms Foster also spoke to Lawyers Weekly about the company’s Justice for Change program and its attempts to target racial injustice, as well as the trends she’s seeing with the Australian legal market when it comes to the take-up of the cloud.
